3 Jobs in Lake Hopatcong, NJ
Bridge Marina is Hiring a Support Specialist Near Lake Hopatcong, NJ
- Guest Engagement: Greeting and assisting guests in person, as well as through email, phone, or text in effort to advance guest relationships and development. Assisting with guest satisfaction projects.
- Team Collaboration: Working closely with colleagues in Sales, Service, and Operations to deliver top-notch services and support to our guests.
- Sales Support: Assisting with guest development, communication, and customer service projects and administrative support of sales contracts and support documents.
- Service Support: assisting with communication to service guests, including light technical communication, administrative support of contracts, invoicing, and documentation. Assisting service team or guests with boats, trailers, or vehicles.
- Operations Support: aiding rental, training, club and slip guests with scheduling, questions, directions, as well as supporting administrative tasks of guest documents and or fleet management.
- Management Support: Supporting Managers with various projects, initiatives and or tasks to aid all departments and overall success of company.
- Administrative Oversight: Maintaining organization of the office and reception area, including materials management and paperwork administration. Assisting or managing administrative projects including basic bookkeeping of accounts.
- Strong Multitasking and Prioritization Skills: The ability to effectively manage multiple tasks and prioritize them according to their importance and urgency.
- Accountability and Teamwork: Being accountable for your tasks and collaborating seamlessly with your colleagues is vital to ensure smooth operations across multiple departments.
- Dynamic Self-Starter with Strong Problem-Solving Skills: Proactive problem-solving and taking initiative are highly valued traits.
- Excellent Communication Skills: Clear and effective communication, both in understanding others' needs and conveying information, is fundamental in supporting various departments and satisfying guest requests.
- Friendly and Courteous Demeanor with Strong Interpersonal Skills: Creating positive interactions with guests and colleagues fosters a healthy work atmosphere and enhances guest experiences.
- Highly Organized with Great Attention to Detail: Maintaining great organization and attention to detail aids in efficient task management and quality control.
- Positive and Supportive Outlook: Optimistic in efforts and natural interest to help all departments for success of guest experience and team success.
- Patience, Empathy, Tenacity, and Self-Awareness: These qualities are valuable for handling various demands and challenging situations.
- Mechanical Awareness and the Ability to Communicate Technical Concepts in Plain Language: While important, these skills are more specific to the role and can be developed with training.
- An Interest in Working on and Around the Water with Boats and Boaters.
- Proficiency and interest in using phones, text, email, and web-based tools (experience with QuickBooks, Office 365, Cytracom is advantageous, we provide training).
- Solid foundation of boating experience to ensure comfort around boats and the marina.
- 2 years of customer service experience.
- 2 years of administration experience.
- 1 year of experience with Office 365, QuickBooks, multi-line phone systems, or equivalent.
- A valid and clean automobile driver’s license.
- Ability to pass a pre-employment background check and drug screening.
- Workplace Safety: Understands the risks that come with the environment and takes the proper and proactive steps necessary to ensure safety.
- Guest Focus: Appreciates our guests, their situations, perceptions, desires and expectations and attends to their needs in effort to build enduring relationships with the highest level of satisfaction.
- Personal Leadership: Takes responsibility for actions, behaviors, and commitments. Seeks to expand own capabilities and strength. Develops and utilizes positive leadership traits to guide the direction of own efforts.
- Dependability: The quality of being trustworthy and reliable.
- Initiative: The ability to assess issues and initiate effective solutions independently.
- Teamwork: A synergistic way of working with others to achieve a shared goal.
Bridge Marina inspires boaters of all abilities to get on the water. You can feel the energy and enthusiasm when you step onto our docks on a sunny summer afternoon. We have a team of diverse hospitality focused people who provide boat service, boat sales, boating club, boat training, boat rentals, slip services and more in Lake Hopatcong and Sandy Hook New Jersey. Our team and company provides one of the most unique and inspiring boating experiences in the industry.
Learn more about us online at www.bridgemarina.com or on Facebook, Instagram or TikTok @brigemarina. We look forward to connecting with you.
Job Summary
Full Time
$65k-81k (estimate)
02/16/2023
06/14/2024
bridgemarina.com
LAKE HOPATCONG, NJ
500 - 1,000
Private
RON SORENSEN
$10M - $50M
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The job skills required for Support Specialist include Customer Service, Communication Skills, Initiative, Leadership, Listening, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Specialist positions, which can be used as a reference in future career path planning. As a Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist. You can explore the career advancement for a Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
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Step 3: View the best colleges and universities for Support Specialist.
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